Privacy Policy

1. Information We Collect

We collect information you provide when creating an account: name, email address, phone number, and business details. When you use HyperDSK, we collect data you enter including products, catalog records, sales transactions, lease agreements, customer information, payment records, and business settings.

We automatically collect technical data: IP address, browser type, device information, pages visited, and feature usage patterns to improve the platform.

2. How We Use Your Data

We use your information to: (a) provide, maintain, and improve HyperDSK; (b) process transactions and send related communications; (c) send technical notices, security alerts, and support messages; (d) respond to your comments and questions; (e) monitor usage trends and improve user experience; (f) comply with legal obligations.

We do not sell your personal information. Your business data belongs to you and is used only to deliver the services you request.

3. Data Sharing

We may share your information with: (a) service providers who help us operate HyperDSK (hosting, analytics, email delivery) under strict confidentiality agreements; (b) legal authorities when required by law; (c) business partners with your explicit consent.

4. Data Retention

We retain your account information for as long as your account is active. Business data is retained for the duration of your subscription plus 90 days after termination to allow for data export. After this period, data is permanently deleted.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, regular security audits, and secure infrastructure. No method of electronic storage is 100% secure. We encourage strong passwords and two-factor authentication.

6. Your Rights

You have the right to: (a) access, update, or delete your personal information; (b) export your business data in a portable format; (c) withdraw consent where processing is based on consent; (d) object to processing for direct marketing; (e) lodge a complaint with a data protection authority. To exercise these rights, contact us at support@flowdesk.app.

7. Cookies

We use essential cookies for authentication and platform functionality. We also use analytics cookies to understand usage. You can control cookie preferences through your browser settings. Disabling essential cookies may affect functionality.

8. Third-Party Services

HyperDSK may integrate with third-party services (payment processors, email providers, hosting). These services have their own privacy policies. We recommend reviewing their policies before using integrations.

9. Children's Privacy

HyperDSK is not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it.

10. Changes to Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or through the platform. We encourage you to review this policy periodically.

11. Contact

For privacy-related inquiries, contact us at privacy@flowdesk.app.